Role Clarity: The Missing Link In Your Organization

Clearly Defined Roles Equal Clearly Defined Expectations

Many business leaders are aware that the profitability and success of their company are tied to the capabilities and performance of their people. What they may not realize is that a key component of improving People Performance involves focusing consistent attention on role clarity. At Achilles Group, we have found that many business owners and managers do not understand the importance of clearly defined roles for every single position within the company, Therefore, they do not spend the necessary time developing accurate job descriptions.

Unfortunately, this can cause even highly successful businesses to unravel rather quickly.

Clarity of job duties and responsibilities leads to employee engagement and success. Employees need to have a thorough understanding of the purpose of their role and the desired outcome of their role. When these things are clear, the result is better employee engagement and job satisfaction, which leads to greater success for the employee and the company as a whole. A lack of role clarity can cause confusion and stress, leaving employees less engaged and less effective. Role clarity also makes it easier to manage accountability and performance, and it ensures employee compensation corresponds appropriately to each role. It’s imperative that team members are not being underpaid or overpaid for the work they are actually doing.

The Connection Between Role Clarity, Recruiting, Retention & Risk Management  

When it comes to Recruiting Effectiveness, neglecting role clarity makes it difficult to find suitable replacements when an employee leaves the company. Without a clear and accurate job description on file, the person who left may be the only team member who knew exactly what their job entailed on a day-to-day basis. In regards to Risk Management, greater role clarity also helps mitigate serious risks of non-compliance with employment laws, such as the Americans with Disabilities Act (ADA) and Fair Labor Standards Act (FLSA).

Establishing role clarity starts with an updated job description. At Achilles Group, we begin with a Discovery Session, which involves meeting face-to-face (when possible) with employees or managers to go through our Job Description Analysis. This process will help ensure that the job description accurately reflects the work being done.

As we learn your business and align job descriptions, skills, and abilities of your employees with your performance development focus, tools, and techniques, we can equip your leaders with the necessary resources and strategies that will engage your people with accountability, inspire growth, and protect the company.

To learn more about role clarity and job progress, please contact us to set up a Discovery Session.

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