Close the Year with Grace: Embrace Soft Leadership the Achilles Way

As we approach the end of another challenging yet rewarding year, it’s a perfect time for reflection. As leaders, we often find ourselves walking a tightrope between authority and empathy, results, and relationships. In the pursuit of success, it’s crucial to pause and consider the impact our leadership style has on our teams and organizations. This year let’s conclude it with gratitude and explore the profound impact of soft leadership, or as we fondly term it at Achilles, “Extending Grace” – a living embodiment of one of our core values.

What Soft Leadership

Being a “soft” or graceful leader is not an admission of weakness; instead, it’s an invitation to create an environment characterized by candor, openness, and vulnerability. It’s an approach that recognizes the human facet of business, acknowledging that true strength in leadership lies not only in making resolute decisions but also in connecting with and inspiring our teams.  For us at Achilles, Extending Grace is not just a leadership style; it’s a manifestation of one of our core values. It’s about celebrating victories, learning from setbacks, and our commitment to lead with gratitude and authenticity with our colleagues, our clients, and our business community. Extending Grace is a reflection of our strength as leaders who understand the profound impact of humanity in the workplace.

Tough Decisions

Soft leadership does not imply evading tough decisions or shirking responsibility. On the contrary, it entails making those hard choices with a sense of humanity and understanding. It’s about being candid with our teams, transparent about challenges, and open to feedback. The leader who extends grace takes responsibility for difficult decisions, standing firm amidst challenges, while also acknowledging the emotional toll it may take on those affected.

Targeted Empathy

Soft leadership is not a one-size-fits-all approach. It necessitates empathy, adaptability, and a keen understanding of the unique dynamics within our team. It’s about recognizing the humanity in each team member, understanding their strengths and weaknesses, and providing the support they need to flourish. It means being present, approachable, and willing to invest time and effort into building meaningful connections.

Shouldering Criticism

One of the hallmarks of extending grace or soft leadership is the willingness to provide our team members with the space to voice their concerns, even if it means shouldering some of the criticism ourselves. Allowing subordinates to unburden themselves is a testament to the leader’s strength in creating a safe space for expression. In doing so, we foster trust, transparency, and a culture where everyone feels heard and valued.

Accountability of Leadership

Incorporating grace does not mean forsaking accountability. On the contrary, it demands a heightened sense of responsibility. It involves following up on promises, ensuring that feedback is not just given but acted upon, and holding ourselves accountable for both successes and setbacks. Soft leaders understand that accountability is a two-way street, and they lead by example.

The Outcomes of Soft Leadership

In the fast-paced world of business, the idea of soft leadership might seem counterintuitive, given the prevailing notion that toughness equates to effective leadership. However, research and experience suggest that organizations led by leaders who extend grace experience higher levels of employee satisfaction, engagement, and ultimately, productivity. When individuals feel seen, heard, and understood, they are more likely to contribute their best efforts for the success of the team.


As we approach the culmination of this year, consider weaving elements of Extending Grace into your own leadership tapestry. Initiate this journey with honest self-reflection. Which facets of your leadership style could benefit from a softer touch? Are there instances when you could have been more open, more vulnerable, or more empathetic? Acknowledging these opportunities for growth is the first step toward becoming a more gracious and effective leader.

As we bid farewell to this year, let’s express gratitude for the challenges and triumphs that have sculpted us. Embrace the hard work of soft leadership and extending grace, knowing that it is a journey worth undertaking. The results may not be immediate, but the enduring impact on team dynamics, employee satisfaction, and overall organizational success will be immeasurable.

May your leadership journey be marked by grace and gratitude, and may the coming year bring unprecedented success and fulfillment.

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