Leadership Tip: How to Set Clear Expectations
Provide Clarity of Expectations
Most of your leadership profile is centered on how to establish clear expectations. It’s about influence, not compliance. You must be exceptional in setting expectations, including your ability to work with each person’s reactions and perspectives. Leaders are accountable for setting workplace expectations and are graded by their team’s performance. You must also help employees understand why their work matters and move toward acceptance and commitment to meet those expectations. Leaders are accountable for setting workplace expectations and are graded by their team’s performance.
This is not just a business principle; it is a life principle that applies to all relationships.
Contact Achilles Group to receive a consultation in workplace expectation setting.
The Communications Model for Clear Expectations
Achilles HR Professionals work closely with client leaders to share the techniques of AUAC which is the Achilles Way to:
- Ensure Awareness
- Confirm Understanding
- Gain Acceptance
- Leverage Commitment
The principles of this AUAC communication model serve as a focused map for effectively setting employee expectations. The model also serves as a diagnostic tool that can be used to determine where an individual is stuck and not adding to the organization’s productivity and profitability.
Outcomes of Setting Clear Expectations
When expectations are clear and accepted, you gain improved performance. The need for clarity of expectations applies in 1:1 coaching, group interactions, and at an organizational level as stronger relationships improve communication and reduce frustration. By following Achilles Group’s communications model, your expectations will be more widely communicated and accepted. It is in clarity of expectations that teams find a high level of effectiveness and profitable outcomes.