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The Importance of Respect in the Workplace

The year 2020 has been unlike any other. COVID-19 concerns, coupled with current social, economic, and political climates have led to tense conversations and sometimes disrespectful workplace interactions. Political views and opinions on social justice have been especially divisive. We all deserve to be treated with kindness and respect, and could benefit from more respect and civility in the workplace. Studies have shown that rudeness and disrespect in the workplace can drastically diminish you...

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Is Your Team Prepared to Weather Any Storm?

If You Are Calm, They Will Be Calm   Just listen…    The howling winds of news and business chatter are filled with storm warnings of inflation and recession relentlessly hurled in our direction as if by a menacing hurricane.  It is this constant cadence of negative, crisis messaging that often magnifies our reflex to pull back and dwell upon all the fear factors while we lose our focus on growth and development.      The HR Professionals of Achilles Group...

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Employee Retention Isn’t Always About the Money

  You don’t hire people to lose them. It’s essential for your organization to retain your employees which means building a sense of role clarity, purpose, and an understanding of why things matter. Many employers are seeing high rates of turnover in their business. The combination of the Great Resignation and shorter employment spans shines a spotlight on retention. Below are beginning points to consider to improve your organization’s retention and engagement that are not tied directly to s...

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Remote Work  - Is It Right for Your Houston Business?

The Realities of a Remote Work Force for Small to Mid-sized Businesses   There is no litmus test that will definitively say a remote workforce is the best solution for your business. But there are new realities that need to be factored into people decisions. The effect of the global pandemic shocked the work environment in a short period of time forcing business leaders to pivot and arrange for vast numbers of non-essential workers to work remotely during 2020 and 2021. Now in 2022, althoug...

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Role Clarity & Job Progression: The Missing Link In Your Organization

Clearly Defined Roles Equal Clearly Defined Expectations Many business leaders are aware that the profitability and success of their company are tied to the capabilities and performance of their people. What they may not realize is that a key component of improving People Performance involves focusing consistent attention on role clarity. At Achilles Group, we have found that many business owners and managers do not understand the importance of clearly defined roles for every single position wit...

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A Different Approach to Employee Development Plans

When interviewing for a new position, prospective employees are very likely to ask what your company has to offer them in terms of career path and professional growth. They may ask if you create individualized Employee Development Plans for each team member, as well as how you implement these plans.Many people think of employee development plans as a way to identify and remediate performance gaps by focusing on what an employee is lacking. Achilles Group handles the Employee Development Planning...

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SMART Goals For Your Employee Development Plan

As an employer, it is important to remember that investing in your employees is an essential component of your strategy for the growth and expansion of your business. But what is the best way to go about this? What do your employees really need from you?They need a well-put-together plan to equip them with the goals, skills and strengths needed to advance their career, coupled with the steps needed to achieve these goals, skills and strengths. This is called an Employee Development Plan. These p...

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How To Create An Employee Development Plan

What Is An Employee Development Plan? As an employer, it is crucial to keep a forward-thinking approach to your business and focus on strategic growth and expansion. Employees are an essential part of any organization’s growth strategy - if you want your business or non-profit to continue to grow, it is necessary to invest resources into the people who will spur its growth. But how do you do this an efficient, effective way? Enter the Employee Development Plan!An Employee Development Plan is def...

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Celebrate, Praise and Recognize Our People

At Achilles Group, we use the label of “CPR” to remind us how vital it is for teams and organizations to Celebrate, Praise and Recognize people. As a leader in your organization, if you want to revive your culture, practice a little CPR:(C)elebrate Wins! Take time to appreciate the completion of a big project. Too often we focus on all that lies ahead and neglect to acknowledge what has been accomplished. Growing up, our Achilles Group managing member, Stan Spaulding, spent a lot of time on a tr...

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Celebrate, Praise and Recognize Our People: Techniques to Weave CPR into 2020 Plans

In our last message, we described how we at Achilles Group use the label of “CPR” to remind us how vital it is for teams and organizations to Celebrate, Praise and Recognize people.  As a leader in your organization, if you want to revive your culture, practice a little CPR. Keep reading to learn more about how you can plan CPR into your business culture in 2020.(C)elebration Over the next couple of months, you will likely hold some form of celebration around Thanksgiving, Christmas and New Year...

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Encouraging Teamwork at Work

Great teamwork is a catalyst for success in any organization. But it doesn’t always come easily, and needs to be fostered and encouraged in order to thrive and grow People Performance. Below are four tips for creating a culture of teamwork in your organization.It Starts at the Top – it’s difficult to foster a teamwork environment when leadership is consistently scattered, unorganized and not on the same page. The whole “do as I say and not as I do” mantra just doesn’t cut it in the workplace. In...

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Three Steps to Boost Employee Performance Reviews

Performance reviews are often seen as a required activity for both managers and employees, yet not one that either look forward to. But it doesn’t have to be that way! Here are three steps your organization can take to make the performance review process more beneficial for all: Less Formal, More Informal – Typically, employee performance reviews have been a very formal process that take place once a year at a scheduled time, complete with paperwork, checklists and closed-door meetings. These da...

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People Performance Drives Profitability

At Achilles Group we work hard to impact People Performance as a catalyst for profitability.We have worked with thousands of leaders and seen the good, the bad and at times the ugly impact of poor leadership.  And we are driven to influence every leader we encounter to learn what it takes to become an encouraging leader, to proactively impact People Performance and to drive profitability.Encouraging Leaders are those who earn their authority and then embrace, model and promote principles that ma...

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Commitment to Raising the Bar on People Performance

At Achilles Group we engage to make a difference through our unique Fractional HR business model, our expertise, teamwork and professionally human approach.  And we take a lot of pride in our commitment to provide encouragement for leaders at every opportunity.  Now before this gets labeled as a soft, indulgent or a touchy-feely approach it is actually quite the opposite.The work of encouragement here is anything but soft and demands discipline, hard work, and proper motivation.  Remember the ph...

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People Make or Break the Company

We’ve all heard it before: “A company’s most important asset is its people.” Because of this sentiment, it’s a tricky balancing act for a growing business to add more people to the team while simultaneously preserving their culture. In the past year, I’ve worked with many clients in this exact same position, but we’ve partnered with them to come up with recruiting strategies that turn this potentially scary proposition into an exciting one!It all comes down to People Performance. Simply put, Peo...

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Clear, Timely, Focused, Respectful, Feedback

 “But I’m just a soul whose intentions are good/Oh lord, please don’t let me be misunderstood.” The lyrics to that old blues song perfectly illustrate the importance of communicating your feedback in a clear, timely, focused and respectful manner. The goal is not to tear down your employees but to give them the gift of clarity and to help build them up into something greater. To do so, you must make sure the feedback covers something the employee can actually control and address directly. Be sur...

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How to Receive Feedback with Grace

Inviting feedback can be hard enough, but receiving it can be even harder. Any sort of criticism (even constructive) tends to bring out all of our insecurities and defensiveness, but truly great leaders resist this impulse and readily accept feedback with grace and an open mind. It can touch on sensitive areas, but it’s important not to take it too personally and to manage your emotions and reactions.  Keep your composure, focus on understanding their perspective and work to keep the channel ope...

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Humility Is the Key to Rewarding Feedback

Seeking feedback from your employees requires both humility and recognizing your own room for growth, your motives are also equally as important.  For example, do you really want to be great at what you do, or do you want to be seen as great? That distinction is important because it requires the willingness to give up the illusion of positional power in exchange for the ability to be aware of areas of needed growth.If you truly want to be a strong leader, helping others increase their influence ...

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Feedback is a Gift

If you were about to take a hike through the wilderness, would you take a compass with you in case you got lost? Of course! And much like a compass helps you find your path in the wilderness, employee feedback helps you find your path in business.Feedback is a gift in business. It may not always seem like it, but it’s a gift that keeps on giving in that it continuously helps your business improve and grow. It requires humility to ask for and it’s not always easy to accept, but it’s ultimately gr...

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Success Story: Houston Zoo

"We reached out to the Achilles Group to assist us when we found ourselves down one person on the HR team with the absence of a Vice President of Human Resources. Because we were in the middle of working on several major projects and did not have enough time or manpower to take care of it all, we contacted Achilles Group for assistance.It was an awesome experience. We told them what we needed and they jumped right in and hit the ground running. And since we had not performed an extensive I-9 aud...

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