Client Success Story: Crest Management
Posted on 11.17.2020
We were so busy growing our business that we didn’t take time to stop and figure out what we needed in regards to investing in and inspiring our people. We came to a point where we knew we needed to put some structure in place and the one thing that we didn’t have was job descriptions. We met with Achilles Group and they were able to get a good feel for each position, both currently and for the future. In fact, they helped us think about what should be included to provide realistic job expectations, and then composed the job descriptions for us. As a result, we have seen a positive impact on our people because the details of their roles are clear and they now know the contributions expected of them.
We had an employee handbook that hadn’t been updated in several years. Due to our growth and busy schedules, we hadn’t had the time to focus on it. Achilles Group was able to collaborate with us to really understand the changes that had taken place in our business since the employee handbook had originally been created. Consequently, we now have an up-to-date document that clearly outlines our operating policies, procedures and behavioral expectations, complete with the most current laws and regulations.
Achilles Group really facilitated our understanding of the need to align all of our people with key company initiatives. Due to our fast growth, everyone was working in the business and no one was focused on the business. Thankfully, Achilles led us through an organizational redesign, complete with a new organizational chart designed to meet and hopefully exceed our corporate goals. As part of this process, we were able to identify three key people that should be focused on the business and other employees needed to take over their duties. Now, these three key people can focus on the business and help us grow in new, exciting, and strategic ways.
We recommend Achilles Group to any business that is seeing quick growth. We quickly grew to 50 employees and knew there would be new rules and guidelines to follow. We didn’t know what, but we wanted to make sure we did things right. We interviewed two different firms and Achilles Group was far superior in every way!