Achilles Group

SUCCESS STORIES

Beth Martin, Human Resources Director ACT Pipe and Supply

ACT Pipe and Supply is the largest independently-owned waterworks and fire protection distributor in Texas. In 2003, we first enlisted Achilles Group to help us with our 1099 compliance and general HR guidance. Eighteen months later, I’m happy to say, that they were instrumental in hiring me to assist the Controller with payroll and Human Resources functions, as our company continued to grow.

Since then, Achilles Group has become a valuable resource for advice on anything from the latest regulations to filing an EEOC position statement. Achilles Group offers the advantage of vast experience in all areas of human resources. ACT Human Resources may have started as a party of one, but the Achilles Group staff of professionals completes the Department.

Cindy Matulich, CFO Vista Host, Inc.

At Vista Host, we manage over 25 hotels in 10 states. That’s a lot of employees in many different locations! We feel that Achilles Group accomplishes our “Human Resources Heavy Lifting.” We no longer worry about making the tough decisions that surface in HR (such as a termination), because we have the ethical and knowledgeable experts from Achilles Group who will walk us through every step.

If we have an issue and our Director isn’t available, we know we will still be well taken care of by the Achilles Group team. With such a good understanding of our company’s culture, Achilles Group helps us support our staff and management well.

Erwin Distributing Co., Inc.,

Erwin Distributing Co, Inc. owns and operates Wally’s Party Factory stores. At Wally’s, we offer an extensive selection of party supplies, balloons and costumes for all of life’s celebrations. When we first heard about Achilles Group, there were only two of us handling everything from operations to accounting to legal to HR. With everything on our plates, and with over twenty five stores spread across Texas and Oklahoma, it was challenging to adequately handle HR issues when they arose, especially if we were in the middle of another important project. In short, we knew that HR wasn’t receiving the full focus it needed. So when we found out that Achilles could manage it for us, we were excited to partner with them.

In addition to Achilles giving us the time to focus on what we do best, they have also freed us from worrying about recruiting and retaining an in-house HR team. We’re really too small to have an HR person on staff all the time; but we’re too large to not have an effective HR solution. Achilles is the perfect fit when it comes to a company like ours. They keep us in compliance, manage and implement effective HR strategies for us, and work well with our employees. We have always received nothing but the best account managers and wonderful personal service from Achilles. They are a superb partner, and have helped our business immensely.

Bob Gajeske Sr., Founder Gajeske, Inc.

At Gajeske, Inc., a Polyethylene and Pipe company, we had issues with making decisions regarding our employees. We engaged Achilles Group to help us with this, and other difficulties. They have helped us create a structure for our termination basis and other HR obstacles we needed to overcome. There were many moving pieces involved and we learned how to handle them without being uncomfortable or awkward.

Achilles Group has aided us with employee role clarity and helped us to evaluate a number of other HR situations. Through their training, they have equipped our management with skills needed to run a large organization. Gajeske, Inc., has evolved over the years we have had Achilles Group onboard. They have helped us with our growth, subsequent setback, and then growth again.

Christina Rannigan, Human Resources Manager PULSE Structural Monitoring

We wanted Achilles Group to help us create and maintain a corporate culture similar to 2H (another Achilles Group client) while maintaining our own unique identity.

Their HR experts support and continue to help develop our HR manager, and has enhanced our staff with their Team Support trainings. We’re glad our risk has been reduced by the I-9 and File audits they have performed.

Cyanco,

Cyanco is the largest supplier of sodium cyanide to the gold mining industry.  We have developed our position through quality product and superior customer care. One of the main reasons we enjoy our partnership with Achilles group is that they work with us to create the structure and the plan on how we can implement large HR ideas. This can be anything from general employee issues to integrating broader HR initiatives to our various locations around the world.

My favorite part of our relationship with Achilles is the fact that we have an HR resource and expert that I can rely on whenever needed. This allows us to focus on what we do best – running the business.

Christopher Brown, President Southern Petroleum Laboratories

We found ourselves at possible risk due to our lacking HR practices. We needed to make our HR department more robust AND save money doing it! No small feat! Achilles Group came in, restructured the department and made our HR functions more effective.

Because of the HR expertise performed by Achilles Group and the training they have given our leadership team, our company is now able to avoid risk and handle employee issues smoothly.

Jay McKeown, CFO Mustang Gas Compression

We needed a stable, consistent HR department and having our own HR department didn’t work for us. We loved Achilles Group’s business model and it turned out to be quite cost-effective for us.

Our company has grown since Achilles Group came onboard and the Talent Acquisition team found us a very strong HR manager. When I have an HR question – it’s usually a big one. The HR experts give us the quality and expertise we need, WHEN we need it. Availability is never an issue. I have great confidence with all of the resources offered from Achilles Group and would recommend them to any company our size.

GMI Group,

GMI Group is an expert in precision machining, product distribution, and metallurgical testing for domestic and international oilfield and industrial supply companies. Achilles Group was recommended to us when our HR functions started to become bigger than our skill set and a major HR issue arose that nobody could have foreseen. We were looking for a partner, not just a vendor, and that was something we have found with the Achilles Group.

Since then, Achilles Group helped us in a variety of situations. At one point, we wanted to provide different FMLA options to our employees who were going out for long periods of time and Achilles was able to help us understand what we could offer and how to execute it. They have also provided great training to our inside HR person, really empowering our Generalist to work through tasks like offer letters, weekly pay, etc. Achilles Group is the most give and take partner that we have!

John Rolfe, COO Greater Houston Convention and Visitors Bureau

We were looking for a full service company that could address our Human Resource needs and continued growth. Originally, we asked Achilles Group to create and analyze an employee status survey, which has continued for years.

Over the years, Achilles Group has helped us hire good people, trained us in subjects from DISC behavior assessment, to creating a respectful workplace, consulted us on various Human Resources issues and helped us with terminations.

Because of our relationship with the HR experts at Achilles Group, we have an improved and engaged team. There is also an enhanced knowledge of the importance of Human Resources rules, dealing with employee issues, and handling of the myriad personnel situations by team members and supervisors alike.

Jonathan Goza, VP of Manufacturing Proximity Systems

We are happy that we chose Achilles Group’s Talent Acquisition team to help fill key positions for us. Our legal compliance and employee relations are stronger because of the relationship we have with them. Along with helping create our Employee Handbook and completing an I-9 Audit for us, the Achilles Group HR experts continue to help us with issues as important as a separation/release agreement. They keep us grounded.

2H Offshore, Inc.

When we first began working with Achilles Group in 2009, we had 38 employees. We reached over 120 before spinning off a small group to create a new company. Achilles has helped us navigate this exciting time by reducing some growing pains via thoughtful counsel, offering timely guidance as we hit different periods in our growth, and providing much needed insight into organising our larger team.

Our ‘small company feel’ culture is very important to us. We strive to ensure that our employees feel important, included and appreciated, where possible. We didn’t want to lose this as our company expanded. Achilles has played a vital role in assisting us to keep the culture that has been such a key component of our success. As a bonus, we have been voted one of the Best Places to Work for four years running!

Vanessa Villarreal, Human Resources Director Precision Task Group

Achilles Group came to PTG at a time when we felt HR was our “Achilles heel.” It tends to be something that companies tend to forget about while they chase things around in the whirlwind of business. Achilles Group was able to come in, get a current state of our organization, and hit the ground SPRINTING. We were up and running with handbooks, policies and procedures, I9 audits, affirmative action plan implementation, and overall review of our entire department. They were able to really identify and understand our business and give us solutions that were tailored to our needs. They not only provide support in any HR issue that may arise, Achilles Group also acts as our “HR Conscience.” In business, we come across issues where we ask ourselves, “what is the best way to handle this”…. Achilles Group comes in and helps us deduce and outline our approach to these conundrums of our world.

Another great thing Achilles Group does for our firm is provide a continual training schedule for our staff and management. It allows us to grow and develop professionally while keeping us in line with the most current HR rules, laws, and regulations. Achilles Group allows us to run our business while they act as our HR Gurus! We can call them at a moment’s notice and a member of their staff is always available. We have had nothing but pleasant, professional, and PRECISE service from Achilles Group. They are true assets and are part of our company, as if they work here right next to us.

Chris Karl, CFO Global Healthcare Alliance, Inc.

At Global we, among other duties, provide direct billing support for physicians’ groups. We experienced an internal HR split between our office and payroll departments. We needed Achilles Group to help provide us with high-level HR strategies. We first received HR support from them when they developed a new employee role structure for us. Achilles Group has also delivered training that has helped develop our leadership group in challenging employee relationship issues. They have also investigated complaints that could have put our company at risk. We look forward to undergoing another Strategic Engagement Assessment with Achilles Group and launch into proactively planning our updated HR strategy.

First Presbyterian Houston,

“First Presbyterian Church, Houston, first came to Achilles Group after our HR Director we had on staff was leaving. It was our former HR Director that actually recommended that we outsource since it was so hard to find one person to keep up with everything. When researching different firms, we found that the larger firms wanted to come in and take over all of HR and that wasn’t what we were looking for at the time. When Achilles Group came and presented to us, we knew that they were exactly what we needed. And they have more than delivered on that promise.

If you don’t need a full HR department, Achilles gives the whole scope in a more affordable way than having an entire staff. We love that our relationship with Achilles is more than transactional, but personal. We feel like our Account Manager is part of our staff. When we need an HR presence she is always there.”

Greensheet Media,

Strategy Alignment:

“We were looking to grow our company and needed an approach that was in alignment with our core values, the responsibility to our customers, and the commitment to our employees.    Achilles Group was already a partner at the time so we enlisted their guidance for this strategic initiative.  We were excited to learn that they were experienced in designing and implementing job descriptions and sales commission plans with a number of companies.  Their understanding of how to culturally align people within our markets was a key in soliciting their assistance.

Achilles Group used their expertise and third party point of view to give us the outside perspective that we needed.  They were able to see the big picture.  They not only helped us design the plan, but they also helped us create a blueprint that facilitated the rollout.   We are confident that the planning and preparation that Achilles Group provided will help us see positive results in the future.”

At Achilles Group, we call this Strategy Alignment!

Overall/Fractional HR:

“It is very difficult for a small business to afford the level of expertise and talent that we get with Achilles Group.  Most situations we encounter warrant the need for multiple levels of HR proficiency that is not commonly found in one person.  The Achilles Group Fractional HR model gives us access to an “entire staff” of HR Professionals with the ideal mix of competencies that we need.

Each time with meet with Achilles Group, I’m impressed that they recall all the detail of our last meeting.  The Achilles Group is the perfect HR solution for our business!”

Crest Management,

People Performance:

We were so busy growing our business that we didn’t take time to stop and figure out what we needed in regards to investing in and inspiring our people. We came to a point where we knew we needed to put some structure in place and the one thing that we didn’t have were job descriptions. We met with Achilles Group and they were able to get a good feel for each position, both currently and for the future. In fact, they helped us think about what should be included to provide realistic job expectations, and then composed the job descriptions for us. As a result, we have seen a positive impact on our people because the details of their roles are clear and they now know the contributions expected of them.

At Achilles Group, we call this People Performance!

HR Infrastructure:

We had an employee handbook that hadn’t been updated in several years.Due to our growth and busy schedules, we hadn’t had the time to focus on it. Achilles Group was able to collaborate with us to really understand the changes that had taken place in our business since the employee handbook had originally been created. Consequently, we now have an up to date document that clearly outlines our operating policies, procedures and behavioral expectations, complete with the most current laws and regulations.

At Achilles Group, we call this HR Infrastructure!

Strategy Alignment:

Achilles Group really facilitated our understanding of the need to align all of our people with key company initiatives.  Due to our fast growth, everyone was working in the business and no one was focused on the business. Thankfully, Achilles led us through an organizational redesign, complete with a new organizational chart designed to meet and hopefully exceed our corporate goals.  As part of this process, we were able to identify three key people that should be focused on the business and other employees needed to take over their duties. Now these three key people can focus on the business and help us grow in new, exciting, and strategic ways.

At Achilles Group, we call this Strategy Alignment!

Overall:

We recommend Achilles Group to any business that is seeing quick growth. We quickly grew to 50 employees and knew there would be new rules and guidelines to follow. We didn’t know what,but we wanted to make sure we did things right. We interviewed two different firms and Achilles Group was far superior in every way!

South Hampton Resources,

People Performance:

Growing from a family-style business to a larger company with a more remote management style was challenging, so we were referred to Achilles Group for their expertise. They put us at ease right from the start by being so personable, and their flexible approach worked perfectly for us. They also have great ideas and clearly know their stuff! Not only do they understandthe technical processes, but they also emphasize the people aspect of our business. They’re just really nice people to work with, which is important to us.

At Achilles Group, we call this People Performance!

HR Infrastructure:

Up until recently our approach to Human Resources was minimal, so we wanted to look at our overall HR efforts and adapt it to our growing business.By utilizing their Fractional HR model, Achilles Groupcan provideany type of HR serviceyou might need, including executive coaching and supervisor training. They also strengthened our HR Infrastructure by improvingour records-keeping procedures and keeping us legally compliant.

At Achilles Group, we call this HR Infrastructure!

Strategy Alignment:

Achilles Group has really helped us by developing our culture in such a way that fully engages our employees in all aspects of our business. Though this transition is ongoing and the process is not yet complete, they’ve also improved our interviewing process and brought a higher level of professionalism to our company.

At Achilles Group, we call this Strategy Alignment!

Overall:

We’re off to a great start! We’re making progressthanks to Achilles Group, and we’re looking forward to the future!

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